"HERBS" is CLOSED, Currently shipping
"PURSLANE & SUCCULENTS" is open from 11/5 to 12/4, Shipping around 12/9
FOR CHRISTMAS/HOLIDAY GIFTS: Since some boxes may contain live plants, if you are planning on GIFTING a box and want to delay for Holiday opening, please EMAIL US at info@bloominbin.com - we will hold shipments until around 12/18

Frequently Asked Questions

How much is a Bloomin' Bin? ​

The cost of a Bloomin' Bin varies based on what level you choose, and how often you want to pay for your subscription. The longer you prepay, the less per month!

Is shipping/tax extra?

Shipping is charged at a flat fee per box. Tax is only applied to purchases shipping to Texas addresses.

Do you offer discounts?

We do periodically offer discounts. Sign up for our email list for contests, giveaways, and discounts. If you win and already have a subscription, we will extend your subscription the worth of the prize. ​Paid subscribers are also offered an extra 10% at checkout off their next project/shop purchase.

Where do you ship?

​We only ship to the US

How do I contact you?

You can reach us via email at info@bloominbin.com, or you can reach out to us via social media on Twitter, Facebook, Instagram, Pinterest, and now YouTube.

What can I expect to receive in my Bin? ​

Depending on your Bin of choice, the number of items will vary. We guarantee that you will receive enough items in your Bin to get you started. Most Bins will require a bag of soil. See our Previous page to see what items have been included in past months. Our Premium Bins include an extra project or garden tool.

When will my Bloomin' Bin arrive and when am I billed?

We try to ship on Monday on/after the 5th of each month. Shipments will occur by the 11th of each month. Billing occurs on the 15th of each month. If you have a pre-paid subscription, you will be billed on the 15th of the month after your pre-pay ends, and you will be charged for the same pre-pay set as before. Gift subscriptions purchased directly from our Gift page will not renew.

Something in my box died or didn't grow. What do I do now?

If something died on transit, please send images of the plant to info@bloominbin.com. Sometimes, plants need a few days to bounce back from being packed and tossed around in shipment. If your plant is truly unable to be revived, we will replace if possible or swap for something else. If something did not germinate or did not grow well, please refer to the instructions. We try to include lots of extra seeds so that if something fails, you can start again. If you reach out to us for specific advice, we are happy to help.

Something is missing from my box or was damaged in transit?

Please be aware that sometimes in transit, items can be shifted. Please check under all box flaps to see if anything has slipped underneath.  Damages from the post office can also happen. Once the package leaves us, it is beyond our control. If something is missing or damaged from your package, please email us with photos at info@bloominbin.com

How do I cancel my subscription?

Simply log in to your account to cancel your subscription. If you did not create an account at the time of purchase, please email us at info@bloominbin.com and we will process the cancellation for you.

REFUND POLICY

We do not offer refunds on subscription boxes that have already been shipped. If you cancel your subscription after the renewal date, you will receive the box that you paid for. If you have a prepaid subscription, the number of boxes paid for is what will be sent. If your subscription renewed without you realizing, we will offer full refunds for 3 days after the renewal date, however, you must EMAIL us at info@bloominbin.com to request this. Requesting a refund when filling out your cancellation reason does not guarantee one will be issued. After this, we may not be able to process a full refund. PLEASE NOTE - if we have a month with perishable products (live plants), we cannot issue a refund for this month. If you do not wish to receive the box, we can refund the shipping fee only. For any merchandise returns, items will need to be shipped back at customer's expense. Once received, a refund will be processed, less shipping costs.

What if my Bloomin' Bin is lost or stolen?

We are a small business, so we are not responsible for the Post Office misplacing your package or it being stolen from your porch. That said, we will evaluate replacing the items on a case by case basis. We may be out of certain items. If your package is not properly delivered or is missing, please contact the post office first about locating it. DO NOT FILE A CLAIM. Please email us at info@bloominbin.com to discuss next options. If we are not notified within 2 weeks of delivery, we may not be able to replace/help locate the package. We may also require you to pay for new shipping/signature delivery if it is deemed necessary.

Ready to let it grow?